The following is disclosed in accordance with Article 11 of Japan's Act on Specified Commercial Transactions (advertising for mail-order sales). This is a translation provided for convenience; the Japanese version is authoritative.
- Seller
- 合同会社くりすさん
- Person in charge of operations
- Christopher Plesent（プレゼント・クリストファ）
- Address
- Moriki Mansion #310, 2-14-6 Honjo-higashi, Kita-ku, Osaka 531-0074, Japan
- Telephone
- Provided without delay on request. Please contact us through the contact form.
- Contact hours
- 9:00–21:00
- Price
- The price of each session is shown on the pricing page. All displayed prices include Japanese consumption tax. Prices for options (additional people, Beauty Retouching, All Data) are shown on the same page.View the pricing page →
- Charges other than the service fee
- Transportation within Osaka City is included. For locations outside Osaka City, a travel fee of ¥1,500 (tax included) per 30 minutes of one-way travel time applies, plus actual transportation costs (per shoot, regardless of party size). Any such amount is quoted before the shoot and charged only after you have agreed to it. Internet connection charges are the customer's responsibility.
- Payment methods
- Credit card, via a Square online payment link. Payment is taken on Square's own checkout page; we never receive or hold your card details.
- When payment is due
- Customers in Japan: payment in full when the booking is confirmed.
Customers outside Japan: for bookings within 6 weeks of the shoot date, payment in full when the booking is confirmed. For bookings more than 6 weeks before the shoot date, a deposit may be paid instead of the full amount on request. The deposit amount is confirmed with you at booking, and the balance is then due 10 days before the shoot.
A deposit secures the date in the calendar and is not refunded on its own.
If the balance is not paid by the due date and we cannot reach you, the booking may be cancelled and the deposit kept. If you contact us before the due date and explain the reason, an extension can usually be arranged.
- When the service is provided
- Within 48 hours of the shoot, a PDF of the kept frames is sent. I choose the frames to deliver unless you ask to choose yourself. Delivered online within 1 to 2 weeks of that PDF (or of your choices, if you choose). Frames can be swapped free of charge at any time before delivery.
- Cancellation, rescheduling and refunds
Cancellation and rescheduling before the day of the shoot are as follows.
Rescheduling
- I'll do my best to accommodate date changes.
- Feel free to reach out for rain, illness, or anything else.
Paying for your session
- Payment is by card, through a Square link I send you once the details are set.
- Booking more than 6 weeks ahead? You're welcome to pay a deposit to hold your date instead of the full amount. Just ask.
- If you pay a deposit, the balance is due 10 days before the shoot.
- Otherwise, payment is in full when the booking is confirmed.
Cancellations
- 8 or more days before the shoot: no cancellation fee (a paid deposit is still kept)
- 7–2 days before: 50% of the session fee
- Day before / same day: 100% of the session fee
- We keep whichever is greater: your deposit, or the amount above. Never both.
We retain whichever is greater: the deposit you have paid, or the cancellation charge above. Never both. A deposit secures the date in the calendar and is not refunded on its own.
- After the shoot / after delivery
- No refund is available once the shoot has taken place.
- Validity period of an application
- A payment link we send is valid for 10 days from the date it is issued. If it expires, please contact us and we will reissue it.
If anything on this page is unclear, please get in touch through the contact form.